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Customer Reviews

Feedback from our happy customers

Below is just a small snippet of our reviews from Autotrader to read them all please follow the link here.


Simply the Best!

Alan C

What a great experience from start to finish! Thanks Alex for your personal service and keeping me updated throughout. Thanks also to Nigel for delivering the car all the way to Scotland!


Outstanding professionalism with car purchasing.

Mike B

Brilliant. I purchased my vehicle online in the thick of the Covid-19 pandemic, The staff at MRMC couldn't have been more professional, Car was delivered to my home with a 30 day try before you buy option which was very useful, Yes there was some issues with it but hey its a used car and there will be problems, I notified MRMC of these and without any issues these problems were resolved quickly, To this date of writing this review Yes i'm a satisfied customer and Yes i would recommend anyone to buy a vehicle from MRMC, Question is would i buy again from MRMC.... Definitely Yes Purely as the whole process from start to the present was professional and done with ease, Big Thank you to all the team at MRMC.


Excellent service from start to finish

Anonymous

Professional, friendly and helpful throughout the purchase process. A couple of minor issues with the car were quickly resolved. We are delighted with the car.


Five Star Service And Quality

James W

Since purchasing several cars the service remains at the highest level. The complete service from start to finish. I was even offered assistance today on a vehicle that was never purchased from this dealer.


A cut above the rest

Richard S

I felt totally engaged. All the staff are professional, helpful and customer focussed. They added the whole experience of buying a new car really engaging and enjoyable


Great service from start to finish

Dave R

Wanted to share my experience with others, from the first visit to the showroom through agreeing part exchange value and to collecting the car, I found staff at Main Road Motors very professional, knowledgeable and friendly. Very pleased with the entire hassle free process, dont see any reason why I would go to any other independent after dealing with this garage, hats off to Alex and Nick.


First class service

Stephy H

I've just driven home from picking up my new car from Main Road Motor, from the very start the team at Main Road where fantastic! Communication was on point and Alex whom I mostly spoke to was very accommodating and super helpful describing the car and explaining the process. My experience today at the garage was great, the car was exactly what they said it was (and more), everyone was super friendly and I've come away a VERY happy customer. I would HIGHLY recommend Main Road Motor!


PERFECTION

Ryan C

A five STAR experience. First time buying would highly recommend from start to finish everything so professional. Thankyou and look forward to dealing with you again in the future


Excellent Service - Great Car

Andrew C

Excellent from start to finish. Believe the reviews, both Nick and Alex were excellent, and made the purchase of my car very easy. Good P/Ex price and completely hassle free. I will definitely be returning for my next car. Also quite nice to stare at some of the lovely motors they have there


All around pleasurable experience.

James R

Purchasing a car unseen in lockdown is always a daunting experience but NOT so on this occasion. Spoke to Nick who gave me a FaceTime video walk round pointing out anything that he thought relevant for an ultra fussy buyer and total petrol head like myself. The car needed a full Major service inc plugs, brakes etc all carried out to Porsches recommendations. We discussed valeting the car pre delivery and Nick suggested a full detail and ceramic coat of the paintwork and it really did the job. The car arrived on time and TOTALLY as described. I would highly recommend Nick and his team for their transparency, work ethic and final result. Wouldn’t hesitate to buy from them again.


The First & Best Customer Service Received

Rishi M

I recently purchased a Mercedes C-Class from Main Road. The customer service provided was outstanding and professional, from initial interest to post sale. Highly recommended and will definitely be buying from them again in the future.


The very best in the country. Probably.

Mark G

I have bought too many cars to mention from Main Road Motors in the last 2 years and have been more than delighted with the cars and the friendly and professional approach they take. The best measure of superb service is how problems are dealt with ... and that’s why they get the full 5 stars because the outstanding support they provide continues after you’ve left the showroom. Plus during lockdown it’s even more important that the car you collect or have delivered is as the car has been described. And it’s that trust I have in them that keeps me as a lifetime customer.


Volvo XC90 T8

Brian H

I bought a Volvo XC90 T8 inscription Pro from Nick three weeks ago. I am based in Ireland and due to Covid I didn't travel and I bought the car unseen. Nick was very courteous on the phone and was more than happy to take calls and answer any questions I had. He also sent a nice walkaround video of the car. I had a transporter collect the car for me and deliver it to Cork and I must say the car is exactly as described and every bit as good as it looked in the photos. I am absolutely delighted with the car and would have no problem recommending Main road Motors to anyone. I have never left a car review before but it was on the strength of other reviews that I was willing to take the plunge without seeing the car. A big thanks to Nick and his team for a fantastic car that was very well prepared!


A pleasure to deal with

Mark W

I collected my Discovery Sport yesterday and although it is very early days, I am delighted with the car and it is exactly as Alex and Nick described when I spoke with them over the last week. They were both extremely helpful when I e-mailed numerous questions and Nick even took and sent a video of the car at 6pm after I’d asked for one. You wouldn’t get this from many businesses! They made the whole car purchase process so easy and were very accommodating of my position as I live 80 miles away , even offering to deliver the car to me because of lockdown restrictions. The collection process was straightforward yesterday and the staff were, yet again, most helpful and extremely friendly. This is a company that clearly thrives on providing a 5* service to its customers and I’ve no doubt they receive repeat business as a result. Even though I’m 80 miles away, I will certainly be checking their stock next time I’m changing my car. Thanks guys and I certainly recommend you!


Great experience

James F

I recently purchased a car off them and could not fault the experience. I gave them a spec of the car which I was looking for and they quickly found one which I was after. They also made some adjustments as changed the badges and wrapped the roof. Highly recommended using this garage.


Love my red mini

Lisa S

Highly recommend .very professional and made us feel so welcome.The team made it so quick and smooth and did everything for us . Love my car thank you so much


My first visit and very satisfied indeed

Grenville B

This was my first visit and very pleased with the service carried out on my Porsche Cayenne. Nick and Alex are very professional, great experience, will recommend to my friends.I will be back in October to get the work completed in October. Great people and a well run company. Very pleased to do business with them.


VERY SATISFIED

jacob B

Very happy with my purchase. The team was amazing - smashing customer service and very prompt at replies


Excellent service- Beautiful Car

G G

Never bought a car so easily. The professional service from both brothers was exceptional. The car was exactly as described. Would highly recommend to anyone. Love my SLK


Thoroughly recommended dealership.

Kevin H

After years of buying new vehicles I found myself looking for a Discovery 4 as a work horse to pull trailers but also double as a family vehicle. I was nervous about looking for an used vehicle I needn't had been Nick did all the work for me, his knowledge of these vehicles are second to none, he knew all the issues, checked that the vehicle he supplied did not have them, made sure it was fully serviced and up-to-date before he let us take the vehicle. His passing words were if you ever want to sell the vehicle I will buy it back, and now I know why, it hasn't missed a beat and truly drives like a new vehicle.


Highly recommend

Stephen S

In the last six months I have purchased two cars from Main Road Motors. In both instances I gave Nick and Alex a comprehensive list of what I was looking for in a car. With both cars they exceeded my expectations. The sales service of both Nick and Alex is excellent. It is genuine, no pressure and relaxed. In 40 years of purchasing cars this is the best dealership experience I have ever had. I would not go anywhere else in the future. Even down to the reveal of the car on collection day is professional and a standard that most car dealerships should aspire to. The after sales service and support unlike many dealerships is excellent. Nothing is too much trouble. I would highly recommend Main Road Motors, Nick ,Alex and there team.


Exceptional

Neil J

We have dealt with Nick for many years, and the service we have received has always been exceptional. Alex and Nick have gone above and beyond to meet our every needs, and the service experienced recently has been outstanding. We would highly recommend this dealership for a professional and friendly service. Many thanks.


Customer Care

Peter B

First of all managed to find a beautiful Porsche Macan and received fantastic service from Alex and Nick. Unfortunately after 3 months ownership and a 1000 miles driving i had an emissions problem with the ERG component... Though under warranty albeit maybe problematic, Nick advised me to bring the car back to the garage. He then resolved the problem which was fairly complex and possibly costly at no cost to myself. This was customer service at its best and which is why i cannot recommend Nick and the rest of the staff highly enough. Most importantly i've learnt that the new cars of today regularly need a blast down the motorway thanks to the emission crazy world we live in today. Once again congratulations Nick and the team for running a garage which is second to none.


Nicest Car Salesmen in the Country

Mark P

Found our Car on Autotrader Spoke to Alex First a friendly helpful and honest guy paid our deposit and drove from Cornwall to find what must be the nicest car salesmen in the country over the moon with car cannot recommend highly enough to everyone thank you Nick and Alex


Great Experience

Matthew B

Was drawn to this company through peoples reviews and so glad I did. Great personable guys (Nick and Alex), they were not pushy salesman at all and gave a great service. Really pleased with my car, thanks very much!


First class service from start to finish

Graham W

Having been in the selling of property for thirty years and a self confessed petrolhead I felt I had to write about my experience in finding and buying a car with Nick and Alex. We were in the market for an MX5 and having had many frustrating weeks of wasted journeys with a number of car dealers, including main Mazda dealers I might add, we came across Main Road Motor Company. From the first phone call to the test drive.........first class. All their stock is immaculately presented and the manner in which they go about their business is so refreshing and instills a huge amount of confidence, in what is a very important purchase. So, hats off to you guys for making the buying our MX5 such an easy going and thoroughly professional experience. I have already recommended Nick to a fellow director who is in the market for a replacement Land Rover Discovery. It goes to show it is not all about internet buying...... the personal touch and customer service is still so important. Well done guys


Fantastic experience

Malcolm J

Excellent service and very helpful staff after travelling down from Scotland made it well worth the journey.


Who could want for more

John F

Main Road Motor Company. Hallow. Worc. What a fantastic Business. Just bought a car from them, collected this weekend. It was everything and more that Alex had said on the telephone. The attention and service is really second to none. Both Nick and Alex are the most low key and courteous car salespeople I have ever met. Nothing is too much trouble for them.. This is a garage I would recommend and return to time and time again. Wish I had found them earlier. If I buy again I would not hesitate to make this my only port of call. Thank you again both of you great experience


Very professional service

Steven M

From start to finish Main Road Motor Company provided a very professional service. In my opinion the service provided was as good as, if not better, than a main dealer. I would not hesitate in recommending them and would use them again in the future.


A great buying experience,no heavy sales. Thanks

Gary E

Very friendly and helpfully. The car I bought was great value and I love it. Highly recommended, Many thanks


Highly recommend

Andy L

Great service! The guys at main road took all the hassle out of buying my new car. They were very knowledgeable about my BMW and answered all my questions. Would highly recommend.


Couldn’t reccomend more!

Georgina R

Highly professional service, so much support through the whole process and I’ve ended up with the car of my dreams! Thank you to the whole team! I will 100% be back! X


Amazing experience

Sally J

Wow!!! The cars are immaculate and the service is the best I’ve ever experienced whilst purchasing a car. Nick and Alex are really nice guys who go above and beyond to make sure your happy. It was a pleasure doing business with them and will be the only place I purchase my cars from in the future. Keep up the good work guys .


Excellent service

Tom N

Great experience buying from Main Road. Love the car and the guys made it so easy.


The place to go for your new car!

Stacey P

Amazing customer service from main road motor company, patient and very helpful from the get go :) not pushy at all , so happy with my new Audi!!

3.8 miles from Worcester Forgate Street 11 miles from M5 Jct 6
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